• Support

When you have questions, please visit our Q&A page.

Questions often asked

• I cannot install Adobe Flash Player.
• How can I restore my Favorites after it disappeared?
• How can I import Favorites from other browser?

• Fenrir User Community

This is the official User Community. You can ask questions or share your opinions about Sleipnir with other users here.

• Fenrir Sleipnir Facebook page

We have the offical Fenrir Sleipnir Facebook page. You can also share you ideas, communicate and make friends with other Sleipnir users here. If you are Facebook member, join our community now!

Select "Help -> About" from the menu bar and press Ctrl + C to copy client information.
*If you are using Sleipnir 2.5.12 or lower, you cannot copy client information with the steps above.
In that case, please let us know your version of OS, Sleipnir, and Internet Explorer.

Please write version information of these 2 softwares.
Ex) Norton Internet Security 2008, Kaspersky Internet Security 7.0 etc

Please include this information if it is possible.

*If you write only situation, we cannot know if you are asking questions or reporting bugs. So please write type of inquiry.

• What did you do when a problem occur? (If it happens only with specific URL, please send us the URL information too)
  
• How often does the problem occur? (ex)all the time, once in five times, it happens when I use Sleipnir for 3hrs)
  
• When did it start happning?(ex) After updating software, reinstalling OS)
  
• Content of a error message (You can copy its content with Ctrl + C)
  
• Whether it happens with Internet Explorer or not.